My Performer Got Injured and Can't Do the Gig — What Now?
What hirers and performers need to know when injury forces a cancellation
A performer injury before an event is a stressful situation for everyone involved. This guide explains what both hirers and performers are entitled to — and how AnyGig handles it automatically.
Contracts on every booking · payment records · Both sides protected
✓ Contracts on every booking · ✓ Clear payment records · ✓ Both sides protected
A Performer Injury Before Your Event Creates Real Problems
Your event is in two weeks and your performer can't perform — what are your options?
Finding a replacement at short notice is stressful
AnyGig lets you post a casting call for a replacement performer and receive applications from available acts immediately.
You're not sure if you're entitled to a refund
It depends on what the contract says. Force majeure and injury clauses govern what both parties are entitled to. This guide explains your position clearly.
As a performer, you're worried about your reputation
Communication, professionalism and helping the hirer source a replacement is the right approach. This guide covers exactly how to handle it.
There's no contract and neither side knows where they stand
Without a written contract both parties are in a difficult position. This guide covers your options — and how AnyGig prevents this situation entirely.
How It Works
If your performer cancels due to injury, post a casting call on AnyGig to source a replacement
Check the contract
Force majeure terms?
Post a casting call
Find replacement fast
Review applications
Available performers
Book clearly
Contract and payment route recorded
What You Need to Do Right Now
Check the Contract
Does it include a force majeure or injury clause? This governs what both parties are entitled to
Deposit Position
In genuine injury cases most contracts allow for deposit return or credit against a rebooking
Post a Casting Call
Post a replacement casting call on AnyGig immediately with the date, event type and requirements
Communicate Immediately
The performer should contact the hirer the moment they know they can't perform — not the day before
Proof of Injury
A hirer is entitled to ask for proof of injury. A medical certificate is standard
Offer to Help
A professional performer should offer to help find a replacement. This protects your reputation
Recorded Resolution
Use the contract, messages and payment records to document any agreed refund or replacement
Put Everything in Writing
Every conversation about the cancellation should be in writing from the moment it's raised
Built to Protect Both Sides — Even When Things Go Wrong
Payment records
The agreed route and status stay with the booking.
Automatic contracts
Force majeure terms included on every booking.
Post a casting call
Find a replacement performer fast.
PLI Performers with visible credential badges
Insurance confirmed before you book.
Direct communication
Message performers directly in real time.
What Happens When a Performer Gets Injured
A performer injury before an event is difficult for everyone. The performer is dealing with physical pain and professional anxiety. The hirer is facing an event with a gap in the entertainment.
For hirers — what you're entitled to
Your rights depend on your contract. Most professional booking contracts include a force majeure or injury clause. In most cases this means deposit returned or credited against a rebooking, with no further liability on either side. If you have no contract your position is less clear — but a genuine injury with proof is generally treated fairly.
Post a casting call on AnyGig immediately for a replacement performer. Be specific — include the date, event type, act style and budget.
For performers — how to handle it professionally
Contact the hirer immediately. Do not wait. The earlier you communicate the more time the hirer has to find a solution and the better your professional reputation is protected. Offer to help source a replacement. Be clear about what your contract says regarding deposit and cancellation.
On AnyGig the contract, messages and payment status remain recorded while the parties agree a refund, replacement or other resolution. AnyGig does not hold the funds or guarantee the outcome.
Learn more about why every booking needs a contract, how AnyGig protects every booking, what to do when a client cancels, or post a casting call on AnyGig.
